We want you to be satisfied with your purchase! If you need to return an item, please review our return policy below:
1. Return Window:
You may request a return within 15 days of receiving your order.
2. Valid Reasons for Return:
- Size change
- Design issue (such as wrong design or pattern)
3. Condition of Return:
- If the package has been opened, you must take clear pictures of the product and the packaging before submitting your return request.
- If the package appears tampered with or damaged at the time of delivery, you may refuse to accept it from the delivery person. In such cases, please notify us immediately, and we will arrange a return and exchange.
4. Exchange Only:
Please note, we offer exchanges only. Refunds in the form of money are not available.
- Once your return is approved, we will exchange the product for another item of your choice, subject to availability.
5. How to Return:
After approval, we will guide you through the exchange process.
Contact our customer service team with your return request and necessary photos (if applicable).